Privacy Policy

At Best Review 99 (“we”, “us”, or “our”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website BestReview99.com.

We operate in full compliance with the Digital Personal Data Protection Act (DPDP) 2023 of India. By using our website, you agree to the practices described in this policy.

We collect the following personal data:

• ✓ Full Name — During account registration & order placement
• ✓ Email Address — For order confirmation & communication
• ✓ Mobile Number — For delivery updates & WhatsApp notifications
• ✓ Delivery Address — For shipping your orders
• ● IP Address — Automatically collected for security & fraud prevention
• ● Device Info — Browser, OS via Google Analytics
• ● Location — Approximate location for India orders only
• ● Payment Details — Processed securely via RBI-approved payment gateway

• ✓ Order Processing — To fulfil and deliver your orders
• ✓ Customer Support — To respond to your queries and complaints
• ✓ WhatsApp Notifications — Order updates, delivery status & support
• ✓ Website Analytics — To improve user experience via Google Analytics
• ✓ Security — Fraud prevention and website protection

We do NOT use your data for unsolicited marketing emails or SMS. All communications are strictly order-related or support-related.

We and our advertising partners use cookies and similar technologies to deliver personalized ads on our blog posts and pages.

Types of cookies we use:

• ● Essential Cookies — Required for website functionality & Google Login
• ● Analytics Cookies — Google Analytics for traffic analysis
• ● Advertising Cookies — AdSense, Monetag & Meta for personalized ads on posts/pages

Your personal data is never sold, rented, or shared with third parties for marketing purposes. However, we may share limited data with the following for operational needs:

• ● Registered Vendors/Sellers — Delivery address & contact details shared only for order fulfilment. Vendors are contractually bound to protect your data.
• ● Payment Gateways — Transaction data for secure payment processing
• ● Delivery Partners — Name, phone & address for shipping
• ● Google / Meta / Monetag — Anonymous browsing data for ad personalization
• ● Legal Authorities — Only if required by court order or Indian law

• ✓ SSL/HTTPS Encryption — All data transmitted securely
• ✓ Secure Hosting — Hostinger Cloud Panel with enterprise security
• ✓ Regular Backups — Automated data backup system
• ✓ Access Control — Limited staff access to personal data

As a Data Principal under Indian law, you have the following rights:

• ✓ Right to Access — Request a copy of your personal data
• ✓ Right to Correction — Update or correct inaccurate data
• ✓ Right to Deletion — Delete your account and data via Cloud Panel
• ✓ Right to Withdraw Consent — Opt-out of cookies/ads anytime
• ✓ Right to Grievance Redressal — File complaints with our Grievance Officer

You can request complete data deletion at any time by contacting our Grievance Officer. We will process your request within 30 days.

We do not knowingly collect personal data from children under 13 years of age. Our platform features child-friendly English learning games and educational content designed for young learners to enjoy while building language skills.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will delete such data within 7 business days.

While our primary data storage is in India via Hostinger Cloud Panel, some data may be processed through international infrastructure:

• ● Google (Analytics & AdSense) — Data may be processed on Google servers located globally, subject to Google’s data protection standards
• ● Meta (Ads) — Data may be processed on Meta’s international servers per their privacy policy
• ● Monetag — Ad serving may involve international data routing
• ● Hostinger — Cloud infrastructure may use global CDN nodes for faster content delivery

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you via:

• ✓ WhatsApp Channel notification
• ✓ Instagram update
• ✓ Website banner announcement

For any privacy-related complaints, data access requests, or grievances under the DPDP Act 2023, please contact our Grievance Officer: