β οΈ Important Warning
This action is permanent and cannot be undone after the 7-day grace period expires. Please read all consequences carefully before proceeding.
π What Will Be Deleted
- Personal Data: Profile information, saved addresses, and contact details
- Order History: All past orders, invoices, and purchase records (viewable history removed from your account)
- Wallet Balance: Any remaining Shop Wallet balance will be forfeited β withdraw or use before deleting
- Saved Items: Wishlist, cart items, and preferences
- Reviews & Ratings: All product reviews and ratings submitted
- Login Credentials: Email, password, and social login associations (Google Login)
π What Will Be Retained (Legal Obligation)
By law, certain data must be retained even after account deletion:
- Order & Transaction Records: Retained for 8 years as per GST Act, 2017 and Income Tax Act
- Payment Records: Retained for 5 years as per RBI guidelines
- Legal Dispute Records: Retained until resolution if any dispute is pending
- Vendor Payout Records: Retained for 8 years for tax compliance
Note: Retained data is anonymized where possible and access-restricted. It is not used for marketing or profiling.
β³ 7-Day Grace Period (Cooling-Off)
Our account deletion system includes a mandatory 7-day grace period for your protection:
- Clicking the delete button immediately deactivates your account
- You have 7 full days to change your mind and cancel the request
- Simply log in again during the 7-day window to automatically cancel deletion
- After 7 days, your account is permanently and automatically deleted by our system
- No manual support contact is required β the process is fully automated
- During the grace period, your account remains inactive and cannot be used
β±οΈ Processing Timeline
Phase 1 β Grace Period (Days 1-7): Account is deactivated. Log in anytime to cancel.
Phase 2 β Permanent Deletion (Day 8): Account and all personal data are permanently removed automatically.
Phase 3 β Backup Clearance (Within 14 days): All residual backups are purged from our servers.
You will receive a confirmation email/WhatsApp once the deletion is fully completed.
π± App Store Compliance
β Google Play Store & Apple App Store Compliant
This account deletion feature meets all marketplace requirements:
- Easy to find within the app and website β no hidden menus or buried settings
- No unnecessary steps, barriers, or support ticket requirements
- Clear explanation of what data is deleted vs. what is retained
- Both account + associated personal data are permanently deleted
- Deletion is initiated directly by the user without contacting support
- 7-day grace period provided for user protection and reversal
- Legal retention requirements are clearly disclosed upfront
π Before You Proceed
Please confirm the following:
π Need Help or Changed Your Mind?
If you are experiencing issues or have concerns, our support team can help resolve them before you delete your account:
- Email: info@bestreview99.com
- WhatsApp: +91 93662 08092
- Support Hours: MonβSun, 12:00 PM β 12:00 AM IST
You can also temporarily deactivate your account instead of permanent deletion. Contact support for deactivation options.
Click the button below to initiate permanent account deletion:
π Login Required
Please login to your account to proceed with deletion.
By clicking delete, you confirm you have read and understood all consequences listed above.
