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Monthly Billing Cycle: All delivered orders from 1st to 30th/31st of the current month are calculated together. The final payout (after 10% commission and any returns) is processed between the 7th and 15th of the next month.
Payment Delay Notice: Occasionally, payouts may be delayed beyond the 15th due to technical errors, payment gateway issues, or bank holidays. In such cases, vendors will be notified via WhatsApp/Email with the revised payout date.
Return Risk: If a customer initiates a return within the 7-day window and the product is received back in acceptable condition, the order amount will be deducted from the upcoming payout. No payout is released for orders with active/pending returns.
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